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South Okanagan Photos

Office of the Ombudsperson – visits local area

Kim Carter

Ombudsperson BC

Kim Carter has a broad background in criminal, international and administrative law. She has appeared as counsel before the Federal Court of Canada, the Court Martial Appeal Court of Canada and the Supreme Court of Canada.

She attended Glendon College at York University for an undergraduate degree; received her law degree from Osgoode Hall Law School in 1979 and completed her Master’s of Law at the University of Ottawa in 2005.

Kim served as a member of the Canadian Forces Reserves from 1975 to 1981 as a logistics officer. After her call to the bar in Ontario she transferred to the regular force as a legal officer. In addition to providing legal advice on a wide range of administrative issues, she acted variously as defence counsel, prosecutor and appellate counsel. She was the Director of International Law for the Canadian Forces from 1991 to 1995 and acted as Senior Canadian Forces Counsel during the Somalia Commission of Inquiry.

What We Do

Welcome! If you think a provincial government ministry or public agency has treated you unfairly, we may be able to help. The Office of the Ombudsperson receives enquiries and complaints about the practices and services of  public agencies within its jurisdiction. Our role is to impartially investigate these complaints to determine whether public agencies have acted fairly and reasonably, and whether their actions and decisions were consistent with relevant legislation, policies and procedures. Our services are provided free of charge. If you have questions or would like to make a complaint, please contact us. 

Ombudsperson’s staff will be in your community on the following dates, and are available by appointment to discuss your complaint:

Osoyoos Sept 29,

Grand Forks Sept 30,

 

Who is the Ombudsperson?

The Ombudsperson is an officer of the provincial legislature; independent of government and political parties; and responsible for making sure that the administrative practices and services of public agencies are fair, reasonable, appropriate and equitable.