An important message from the Okanagan Regional Library

The ORL is switching over to a new computer system on October 6th, 2014. This system, called Polaris, controls all aspects of the movement of items in our libraries as well as patron accounts at the library and at home. It will allow for better workflow for staff, enable the public to register for programs on-line, make searching for e-books much simpler, and allow us to connect with and promote our community partners.

There will be some new learning for both staff and patrons as well as some service interruptions during the transition – so please be patient.

The new catalogue will have many of the same features as our current catalogue, including:
• renewing your items, placing requests
• keeping reading lists
• maintaining a reading history of items you have checked out.

Your existing username, private booklists (“My Shelves” in the Enhanced Catalogue), reading history, and any saved searches will be moved to your account in the new catalogue.
We will have help guides to get you started with the new catalogue, both in branches and on our website, after October 6th. Library staff will also be available to answer your questions in the branch, or you can email info@orl.bc.ca.

There will be interruptions in service as we move data from the old system to the new computer system. You will still be able to take out books during the transition period!

For a two week period, from September 22 – October 5, you will not be able to place holds. For a one week period, from September 29 – October 5, these services will be unavailable:
• Placing holds
• Renewing material
• Paying for fines
• Returning books

All book drops will be closed. Staff can accept library material returned to them in person, but are not able to check in the items.
Our online resources (ebooks, databases) should function, but interruptions may occur. Internet access will still be available.