NOTICE OF JOB VACANCY (Posted: April 5, 2013)
Job Competition #: 2013-ESC-01
Position:Case Manager – bi-lingual (English and Punjabi/Hindi, or French or Spanish)
Note: Location is in Oliver, BC
Employment Program of BC (EPBC) – Oliver Employment Services Centre (ESC)
1 Full-time position at 35 hours/week starting immediately to end of Mar31, 2014
Operated by the Open Door Social Services Society
Position Purpose:
Primarily assigned to Oliver, BC ESC and reporting to the EPBC Manager, ISSofBC and ESC Site Manager, the Case Manager is responsible for managing all aspects of the client’s self- directed return to work action plan including follow-up in the ESC. Supports the clients through a variety of employment programs and services and is responsible for marketing the program to potential clients, employers and referral sources. Implements and delivers the Employment Program of BC to ensure clients become more independent, through achieving and maintaining sustainable labour market or community attachments. Develops and delivers employment workshops in a group setting. Assists clients in the ESC’s Resource Centre to ensure prompt, equitable access to services. The Case Manager will be proficient in English and either Punjabi and Hindi, or French or Spanish.
Qualifications:
• A related post-secondary degree or diploma or the equivalent of education and expertise.
• Minimum 2 years’ experience in employment counseling.
• Knowledge of community resources.
• Proven experience with Case Management services.
• Excellent interpersonal and cross-cultural counseling skills and ability to work with specialized populations.
• Experience marketing services to employers to garner labour market information, generate job leads, and create opportunities for employer and job seeker interactions for workplace experience, mentoring or practicum.
• Exceptional customer service skills.
• Effective verbal and written communication skills in English and either Punjabi/Hindi, or French or Spanish.
• Commitment to providing quality service, good team player and ability to multi-task
• Familiar with new Employment Program of BC.
• Excellent time management and organizational skills.
• Proficient in the use of the Microsoft Office Suite.
• Willingness to work weekends and evenings.
• Ability to pass and maintain a criminal record check.
• Willingness to do outreach in the ESC catchment area, and as needed, be deployed to other ESC locations as determined by the EPBC manager.
Desired Certifications and Abilities:
• Certified Career Development Practitioner
• Certificates in MBTI, Personality Dimensions, Career Crossroads, Making Sense of LMI or Starting Points
• Employment Counseling certificate
• Job Club Leadership Training Certification
• Non-violent Crisis Intervention training or other customer service/conflict mediation training
• Familiarity with assessment and counseling present and past practices, including Assessment Component of Employment Counselling (ACEC)
Email applications must include “2013-ESC-01” in the subject line and can be sent to: vanessa.lee@issbc.org
Closing Date: By 12 noon, Friday, April 19, 2013
Salary Rate: $20.05 per hour (Pay Grade 6)
Applicants must be eligible to work in Canada. We thank all applicants; however, only those shortlisted will be contacted for an interview.
One of the 75 Best Workplaces in Canada ranked by Great Place to Work Institute® in 2007, 2009, 2010, 2011 and 2012, ISSofBC offers to eligible staff an outstanding medical and employer-matched RRSP benefits and includes regular wage increments based on length of service. ISSofBC is an equal opportunity employer.
Immigrant Services Society of BC
501-333 Terminal Avenue
Vancouver BC
V6A 2L6